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About Us

Dedicated Support Coordination That Puts You First

NQ Support Coordination was founded by Tara, who spent years working across North Queensland’s disability and community services sector before starting her NQ Support Coordination. She kept seeing the same thing: Individuals outside the major centres with funding in their plan and nowhere to spend it. Not a lack of choice on paper — a lack of it in practice.

That’s why we do things differently. We take the time to understand your goals, your barriers, and what’s actually available where you live — then build relationships with providers who’ll show up, not just send a quote. Whether you’re in Townsville or Mount Isa, support coordination should never be limited by postcode.

HOW IT WORKS

Simple Steps, Meaningful Support

1. Listen

Before anything else, we sit down and really listen — to your goals, your worries, what's already been tried, and what hasn't worked. No rushed referrals, no assumptions about what you need.

2. Connect

We bring you real provider options — face-to-face, teleconference, or a mix of both — so you're choosing what actually fits your life, not settling for whoever's available.

3. Coordinate

We stay across every provider, troubleshoot issues as they come up, and adjust supports the moment something isn't the right fit.

4. Empower

This is the goal, not the finish line. We help you build the skills and confidence to run more of your own supports over time — so eventually, you need us less, not more.

CLIENT TESTIMONIALS

Real Stories. Meaningful Outcomes.

Every family’s journey looks different. Here’s what a few of ours have to say about finding the right support, closer to home.

"We spent months trying to find a provider who'd actually travel out to us. NQ Support Coordination didn't just find someone — they made sure the supports fit our life here, not the other way around." James, NQ

James Client

"After my son's injury, we had a plan approved but no idea where to start. Tara sat with us, sorted the funding, and had services in place before we even understood what we needed." Emily Watson, Townsville

Emily Client

"Our old plan had funding sitting unused for a year because nothing was available locally. Within weeks of switching, we had real supports running." Michael, Mt Isa

Michael Smith Client

Ready to Make the Most of Your NDIS Plan?

Whether you’re just starting out, switching providers, or stuck with funding you can’t use — let’s talk about what’s actually possible for you, wherever in North Queensland you call home.